To complete your order on our website, you have the possibility to pay :
Payment is made via the Elysnet system, a secure system against credit card fraud run by HSBC Bank, which is the sole collector of the client's confidential data.
Moreover, WEILL does not have access to the client's bank details. The client will therefore be asked to enter his/her bank details for each order.
Upon authorization by the banking establishments, the amount is debited immediately and the order confirmed. Debit of the amount may be deferred depending on the customer's card agreement. Should authorization be refused, WEILL informs the customer by email that the order has been cancelled.
The customer must be legally able to enter into a contract and must be authorized to use the bank card of which he/she is the holder.
If you are encountering difficulties in making payment for your order, please do not hesitate to try again with another payment method.
For your information, your credit card may be declined for any of the following reasons:
If the problem persists, you can contact our customer service by email e-boutique@weill.fr or by phone +33 1 49 25 19 88. Remember that it is also possible to pay via PayPal.
The CVV (Card Verification Value) is a security measure against fraud that helps identify the cardholder. On MasterCard and Visa cards, the code is printed on the back next to the space for the signature and consists of 3 numbers. On American Express cards the code is printed on the front and consists of 4 numbers.